We accept 30 days no hassle returns but the buyer must pay full cost of shipping the item back. We take extreme care to ensure that goods are examined for damage before packaging and sending. However, we understand that goods may be damaged in transit and in this case we offer a fast, replacement for any damaged item at our cost. We expect such incidents to be reported to us within 24 hours of delivery to enable us to process your replacement/refund as quickly as possible. If you are not happy with your item for any other reason, you may send it back to us in the original condition and packaging. As we deal with refurbished items the box the item comes in maybe damaged or may not come in its original box also please read the description as we sell new and graded items which is stated in the description so if you purchased a refurbished item please do not expect a sealed brand new item.
In addition to your standard rights to return, refund, or exchange any product, we offer full warranty coverage across all items for your peace of mind.
Warranty Coverage by Condition:
Brand New: 1 Year
New Other: 1 Year
Refurbished: 1 Year
Used: 60 Days
While Used items come with a 60-day warranty, we're always happy to help if you experience any issues beyond that period.
Security & Product Verification
All our products feature a tamper-proof security hologram, which includes our shop name and a unique reference number. We log the hologram's serial number and match it to your invoice to verify authenticity and warranty validity.
Warranty Exclusions
Please note, the warranty does not cover:
Accidental damage
Water damage
Misuse
Normal wear and tear
The warranty will be void if:
The product has been opened or repaired by anyone other than us
Unauthorised software has been installed
The security hologram has been removed
Serial numbers have been tampered with or removed
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